Purchasing and Shipping Wine Legally
You must be 21 years of age to purchase and/or receive wine from Grand Cru. Any wine sold to you by Grand Cru is sold in Illinois, and title passes to you, the buyer, in Illinois. All orders are shipped by a licensed Illinois wine retailer. The buyer is solely responsible for the shipment of wine. We make no representations concerning your legal right to ship or receive wine into any state outside Illinois or any country outside the United States. By placing any wine order with Grand Cru, you authorize Grand Cru to act on your behalf to engage a common carrier to deliver your order to your selected destination.
Correction of Errors:
Our prices are subject to change without notice. We are not responsible for typographical errors. We reserve the right to correct errors on pricing, vintage, and to limit quantities.
The term "Futures" is applied to wines that we have either purchased or ordered that have not arrived yet. Depending on the particular wine, the arrival time can be anywhere between 30 days to over two years (in the case of Bordeaux Futures, for example). Some wines require payment in full (in the case of Bordeaux Futures). Some wines we are not guaranteed an allocation, we will do our best to fill all the orders in the best way possible. We will take all of your information and contact you when the wine arrives for payment and shipping details. There is no guarantee that the quantity ordered will be the quantity that is delivered to purchaser (this does not refer to Bordeaux Futures).
You must be at least 21 years of age or older to buy wine. By placing an order with Grand Cru, whether through our website, over the phone or in person, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if it appears to us or to the authorities that you have done so, we will cooperate with the authorities to prosecute you to the fullest extent of the law.
Currently, we only ship via FedEx. At the time of your order, we will give you your shipping total for your order. We will happily use your shipping account to ship via your carrier of choice, you will be billed a small fee for a shipper. Out of state orders are not charged sales tax.
Currently our website is designed only to ship goods when the order is placed. However, if you wish to pick-up your order or hold it for later delivery/consolidating, please add a note in the comment section or phone us directly at 847-392-9463. We generally ship ground on Monday and Tuesdays. Depending on where your order is going, shipment might be delayed until the following week to prevent the wine sitting in a warehouse over the weekend. We are restricted to only shipping in the continental US and Alaska and are prohibited shipping any goods into Canada.
Warm Weather Policy:
In the summer months we encourage our customers to wait until cooler conditions to ship your wine. It will be held here, free of charge until the weather is suitable. If you would like your wine shipped in the summer months, Grand Cru or the shipping compnay is not to be held responsible if the wine is damaged in transit.
No PO Boxes:
A street address must be provided, since FedEx is unable to deliver to PO Boxes. You should also provide a daytime phone number for the recipient 's location, so we, or the shipping company can reach you if necessary.
Returns and Cancellations:
There will be a 10% restocking/cancellation fee enforced for any order that is cancelled by the customer, including Futures orders. We only accept returns on bottles that are clearly flawed and it is up to Grand Cru to determine if said wine is flawed.
Grand Cru cannot accept returns of wine in your possession longer than 9 months, as we have no way of knowing your specific storage conditions. We hope you understand.
*We take great care in ensuring that all the wines that we purchase are of the highest quality. All purchases of wines that are older than 1990 are at the purchasers own risk.